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Title

Assistant Manager

Reports To

Store Manager/Associate Manager

Job Classification

Hourly Non-Exempt

Position Summary

Assistant Managers lead the effort to exceed expectations, provide exceptional service and display passion for our brand. They work closely with the Store Manager to lead a team focused on delivering top line sales results and support recruitment, talent development and performance management.

Responsibilities

Customer Experience

- Lead the effort to greet and offer assistance to every customer; provide real time coaching to associates.
- Encourage and help associates maintain an in depth knowledge of product and promotions to explain value and build brand loyalty.
- Partner with the Store Manager to make decisions that support brand standards, customer service expectations and connect the store's goals to the larger business objectives.
- Prioritize delivering an exceptional customer experience throughout the store, place the customer first, and quickly resolve customer concerns while exceeding expectations.

Commitment to Efficiency

- Lead merchandising execution, filling in based on sell through and collaborating with the Store Manager on current arrival merchandising decisions.
- Enforce all company tools, policies and procedures; provide loss prevention training and coach associates to maintain awareness and report concerns.
- Create and maintain schedules to support payroll strategies and budgets; assist in the oversight of expenses and inventory.
- Assist with business analysis and planning; convey opportunities and customer feedback to the Store Manager.

Associate Morale

- Recruit and onboard top talent to ensure a best in class team; evaluate current talent and provide observations to the Store Manager.




- Motivate and inspire associates to achieve sales goals and uphold brand standards; model expectations, recognize outstanding performance and assist in the coaching and development of associates.
- Demonstrate a sense of pride, commitment, and passion for the brand and our customers; treat customers and the store team professionally, courteously, and respectfully.
- Celebrate and embrace individuality, inclusion and partnership; build relationships and seek out feedback for continuous self development.
- Champion innovation and change, support company initiatives, and reinforce a continuous improvement environment.

Qualifications
- Minimum of 1 year of retail store management experience required.
- Bachelor's/Associate degree preferred; high school diploma/equivalent required.
- Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
- Excellent communication and time management skills.
- Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job related factors such as skill, ability, educational background, work quality, experience and potential.

Apply on Kit Job: kitjob.ca/job/2fsog5

📌 Assistant Store Manager - Full-Time (Campbellville)
🏢 JARAL FASHIONS
📍 Campbellville