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Job Title: Inside Sales Representative

Oceanside Equipment Ltd. | Location: Burnside, Dartmouth, NS | Shift: Mon-Fri, 8:00 AM – 5:00 PM

Position Summary

The Inside Sales Representative is responsible for customer service, quoting, pricing, order processing, and proactive sales support, and technical assistance related to overhead lifting and rigging within a fast-paced environment. This role serves as a key point of contact for contractors, distributors, and customers, ensuring accurate, compliant, and timely solutions that meet industry requirements

Key Responsibilities (Essential Functions)

- Respond to inbound calls, emails, and walk-in inquiries.
- Provide product recommendations for overhead lifting and rigging equipment including slings, shackles, hoists, blocks, chains, wire rope, and below-the-hook devices.

Detailed Duties

- Process orders accurately and efficiently in ERP system, prepare and follow up on quotes in a timely manner
- Maintain relationships with customers, distributors, and manufacturers.
- Understand and reference applicable standards such as ASME B30 and other relevant lifting regulations.
- Verify capacity, materials, and application suitability.
- Assist customers with product certifications, documentation, and traceability requirements.

Necessary Qualifications

- 2+ years inside sales experience (industrial, construction, or manufacturing preferred).
- Knowledge of overhead lifting, rigging, or industrial hardware is strongly preferred.
- Familiarity with load ratings, grade markings, and product traceability is an asset.
- Strong written and verbal communication skills.




- Detail-oriented with strong organizational skills.
- Proficient in Microsoft Office and ERP systems.
- Legally entitled to work in Canada. Enrollment of Group Life & AD&D; Insurance portion. Explicit Criminal Record Check.

Accountabilities

- Order and quote accuracy
- Maintain percentage of order and quote volume per branch
- Customer satisfaction by meeting and/or exceeding service, product quality, and on time deliveries
- Maintain current efficiencies on product and ERP system knowledge.

Compensation and Benefits

- Base salary: $55,000-$75,000 per year
- Comprehensive Group Insurance: 50/50 split, Including Life, AD&D;, Disability, Health, Dental, and Vision care.
- Financial Security: RRSP Company Matching Policy, Performance-Based Incentive Program, Company Exit Participation.
- Additional Perks: Boot Allowance, Prescription Safety Glasses Policy, and Monthly Staff Lunches.

Schedule & Additional Information

- Shift: Monday to Friday, 8:00 am – 5:00 pm (Full-time, Permanent).
- Breaks: Two paid 15-minute breaks and one unpaid 60-minute lunch period.
- Probation: Employment is subject to a 3-month probationary period.
- Standard of Conduct: We prioritize an atmosphere of mutual respect, fairness, and trust. Punctuality is critical to maintain production morale and operational quality.
- Vacancy Status: This posting is for an existing, immediate vacancy.

Job Types: Full-time, Permanent

Pay: $55,000.00-$75,000.00 per year

Benefits:

- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

Apply on Kit Job: kitjob.ca/job/2k469t

📌 Inside Sales Representative (Burnside)
🏢 Oceanside Equipment
📍 Burnside