Join Hydro One as a Customer Operations Manager in Tweed, Ontario. Lead a team to deliver exceptional electrical services while ensuring compliance and safety standards are met. In this managerial role, you will supervise staff and organize schedules for customer service functions in the utility sector.
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Ensure high-quality service delivery for connections, upgrades, and emergency repairs while promoting teamwork and discipline among peers. Your leadership will drive operational excellence in a pivotal area of Ontario's electricity distribution landscape. Key Responsibilities:
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- Supervise staff and assign routine and special duties
- Provide customer advisory support on electrical issues
- Manage maintenance for street lighting and rights-of-way
- Assist in resolving problems related to Service Level Agreements
- Lead cross-functional teams for product implementation Requirements:
- Extensive experience in customer service and utility operations
- Solid English communication skills
- Project management and human relations knowledge
- Experience supervising trades and technical staff
- Familiarity with regulatory codes and safety standards Drive customer satisfaction and operational success at Hydro One while overseeing essential electrical services in your community.
Apply on Kit Job: kitjob.ca/job/2jvlq7
📌 Customer Operations Manager at Hydro One (Tweed)
🏢 Hydroone
📍 Tweed
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