Apply on Kit Job: kitjob.ca/job/2juaar

Join the visionary team at Hampton Medical Centre and play a pivotal role in launching and shaping a new family medicine collaborative care clinic.

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Position Overview

nOur team of six Family Medicine Specialists is offering a unique opportunity for a dedicated Office Manager to join our growing clinic on a full-time, permanent basis. This role is ideal for a professional who thrives in both hands-on and leadership responsibilities. The Office Manager will be instrumental in establishing and overseeing clinic operations within a patient-centered healthcare environment.n

Key Responsibilities The Office Manager will initially help with clinic launch followed by overseeing clinic operations, people leadership, financial administration, and day-to-day problem solving to ensure a smooth patient and provider experience.

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Clinic Operations

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- Oversee daily clinic operations to ensure efficient, and timely service.
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- Primary contact for staff scheduling and payroll/benefits administration.
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- Maintain and support EMR systems; provide basic IT/EMR user support and troubleshooting.
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- Monitor workflows, remove barriers, and optimize resources to improve access and service quality.
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- Coordinate facility cleaning/maintenance and liaise with landlords, vendors, and service providers.
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- Manage procurement and inventory for medical/office supplies and equipment.
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- Resolve operational patient concerns and escalate to physicians as appropriate.
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- Support financial tracking and reporting (A/R, expenses, cost vs. revenue).
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- Other duties as assigned.
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nPeople Leadership & HRn

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- Manage staffing schedules, vacation planning, and daily coverage adjustments.
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- Coordinate payroll and timekeeping administration.
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- Support recruitment, onboarding, and offboarding.
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- Maintain orientation and training processes; identify ongoing learning needs.
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- Facilitate staff meetings and promote a collaborative, patient-focused culture.
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- Support conflict resolution.
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- Maintain job descriptions and clinic policies.
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- Conduct staff check-in's along with performance management and evaluations.
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nQuality, Compliance & Safetyn

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- Identify and communicate operational risks, issues, and improvement opportunities to leadership.
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- Promote continuous improvement and consistent clinic policies/processes.
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- Ensure compliance with applicable regulatory requirements.
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- Oversee quality reporting and internal performance metrics.
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- Maintain and improve clinic safety protocols and practices.
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- Opportunity for quality improvement research initiatives.
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nExperience & Educationn

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- Three to five (3-5) years of experience in office management or administrative leadership (healthcare preferred).
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- Post-secondary education in business or health administration (or equivalent combination of education and experience).
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- Demonstrated leadership experience with the ability to coach and mentor staff.
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- Knowledge of the New Brunswick healthcare system is considered an asset.
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nQualificationsn

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- Strong computer proficiency, including EMR systems and MS Office.
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- Excellent documentation skills and attention to detail.
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- Strong communication and interpersonal skills.
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- Proven problem-solving and conflict resolution abilities.
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- Ability to foster open communication and teamwork.
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- Compassionate, patient, and professional demeanor.
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- Self-motivated with the ability to work independently and collaboratively.
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- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
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- High level of discretion and commitment to confidentiality.
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- Proficiency in English is required; French is an asset.
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nSchedulen

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- This position requires on-site availability Monday through Friday from 8:00 a.m. to 4:00 p.m. (excluding evenings, weekends, and statutory holidays).
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- The clinic is located at 386 William Bell Drive, Hampton, NB.
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nWhy Join Us?nBe part of an exciting new clinic launch and help shape a positive, patient-focused workplace. We offer:n

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- A skilled, inclusive, and supportive team environment
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- Competitive salary
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- Flexible vacation (not pre-determined)
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- Paid sick/personal days
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- No evenings or weekends
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nIf you are a motivated leader with a passion for continuous improvement and patient-centered care, we encourage you to apply and help shape the future of Hampton Medical Centre.nAnticipated Start Date: June 29, 2026n

Applications will be reviewed on a rolling basis until the position is filled.<

Apply on Kit Job: kitjob.ca/job/2juaar

📌 Primary Care Office Manager (Hampton)
🏢 Hampton Medical Centre
📍 Hampton