Apply on Kit Job: kitjob.ca/job/2jlwt6

We are looking for a Senior Technical Product Owner, Technology Platforms to help shape and deliver the future of digital banking platforms in Canada. This role owns a multi‑quarter platform roadmap and backlog, translating business and technical strategy into transparent, prioritized, and actionable work for delivery teams. You will work closely with engineering, architecture, risk, security, and operations partners to ensure platforms are secure, scalable, resilient, and aligned with enterprise and regulatory expectations.

At Manulife Bank Technology, we are reimagining digital banking with a cloud‑first mindset, agile delivery practices, and a strong focus on customer outcomes. Millions of Canadians rely on the platforms we build, and we prioritize reliability, performance, and continuous improvement.

Position Responsibilities

- Own and manage a multi‑quarter platform roadmap and backlog aligned to business outcomes and technology strategy.
- Partner with business and technology stakeholders to understand needs and translate them into epics, features, and user stories.
- Act as a solid voice of the customer, driving value‑based prioritization and active backlog management.
- Collaborate with engineering leaders, architects, SRE, and risk and regulatory partners to align priorities and manage dependencies.
- Define clear functional and non‑functional requirements, including measurable success criteria such as reliability, resiliency, performance, cost‑to‑serve, and reduction in operational toil.
- Provide technical leadership to delivery teams by clarifying requirements, addressing dependencies, and removing delivery blockers.
- Support vendor evaluation and partnerships, ensuring external deliveries meet agreed quality, integration, and security standards.
- Continuously identify improvement opportunities through data, workflow, and market analysis.

Required qualifications

- 5 or more years of experience in a Technical Product Owner, Platform Owner, or Technical Program Manager role.
- Experience owning and prioritizing platform backlogs and roadmaps in Agile or SAFe environments.




- Demonstrated ability to translate non‑functional requirements into actionable work with measurable outcomes.
- Solid collaboration skills with engineers and architects to shape technical solutions and delivery plans.
- Strong analytical, problem‑solving, and documentation skills.
- Experience using product and delivery tools such as Jira and Confluence (or equivalent).

Preferred qualifications

- Experience in financial services, technology consulting, or digital product organizations.
- Familiarity with AI‑enabled or low‑code/no‑code development tools (for example, Microsoft Copilot Studio or GitHub Copilot).
- Agile or SAFe certifications (e.g., CSPO, SAFe POPM).
- Knowledge of software architecture concepts or certifications (e.g., TOGAF).
- Comfort working in environments with some ambiguity and evolving priorities.

When you join our team

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
- As part of our distributed team, we’ll support you in shaping the future you want to see.

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。 我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 。

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

混合式

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to the personal information collection statement.

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Apply on Kit Job: kitjob.ca/job/2jlwt6

📌 Senior Technical Product Owner, Technology Platforms (Waterloo Regional Municipality)
🏢 Manulife Financial
📍 Waterloo Regional Municipality