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Position: PCI Generalist

Program: People, Culture & Inclusion (PCI)

Schedule: Hybrid position at 35 hours per week, starting ASAP

Location: Vancouver

Posting Date: April 30, 2026

Closing Date: May 8, 2026

Why Choose Us!

Join ISS of BC, one of the largest and first newcomer and refugee agencies in Canada. As well as being a values-driven organization, we pride ourselves on diversity, inclusion, innovation, and transparency. You can make lifelong friends and connections when you join our family. What's more, we also have multiple locations and offer flexible working and shorter working weeks than most organizations.

Summary

Facilitates HR strategies focused on talent management, workforce planning and employee engagement. This position acts as an advisor to Program Managers and leaders to provide HR guidance in recruitment, selection, retention and succession of employees, promoting a positive work environment, analyzing trends and metrics, and improving overall employee experience.

How You Will Make a Difference

- Engage in strategic workforce planning through collaboration with PCI team members and hiring managers to implement and execute innovative and inclusive recruitment and retention strategies and succession planning. Lead the full-cycle recruitment process from candidate sourcing to offer generation.
- Implement and maintain an Applicant Tracking System to ensure a smooth and seamless experience for candidates from sourcing through to onboarding.
- Identify and assist in implementing training and development strategies that support PCI strategic goals and objectives.
- Offer day-to-day performance management guidance with Managers (mentoring, coaching, employee development) and support Managers to effectively handle employee related issues that arise.
- Collaborate with the PCI Director and program managers to ensure alignment of performance management activities with organizational goals and objectives.
- Act as a point of contact for employees and leaders for inquiries related to HR matters based on established policies, processes, procedures, and guidelines.
- Develop and deliver employee onboarding and offboarding processes including initial employee training and oversight of exit interviews.




- Provide guidance and act as a change management agent in support of organizational development strategies and initiatives.
Perform other related duties as required

What You Bring

- Bachelor’s degree in human resources, Business Administration, or a related field and 4 to 6 years of related progressive HR experience in a complex organizational setting, OR an equivalent combination of education, training and experience.
- Chartered Professional in Human Resources (CPHR) designation required.
- Solid background in employee life cycle, including recruitment and retention, training and development, employee relations / engagement.
- Solid experience with HR Technology including an HRIS and ATS system.
- Strong knowledge of current HR industry best practices, standards, and performance measures.
- Equity informed and familiarity with Diversity, Equity and Inclusion best practices in the workplace.
- Demonstrated cultural competency and commitment to working effectively with diverse populations.
- Ability to manage complex workloads and work with simultaneous priorities and projects while maintaining effective collaborative processes.
- Strong interpersonal, verbal and written communication skills.
- Ability to work independently and collaborate in a team environment.
Possession of and the ability to maintain a clear provincial Criminal Record Check.

Position Competencies

- Communication: Able to convey timely accurate information clearly and appropriately to different audiences while actively listening and responding.
- Collaboration and Teamwork: Build positive relationships through open communication and mutual trust to create an inclusive and collaborative environment and work effectively with others.
Change Management:



Consistently navigates and supports organizational change by adapting to shifting priorities and ensures smooth transitions and sustained commitment.

Core Organization Competencies

- Delivering Results: Consistently achieve results by setting clear goals, prioritizing effectively, and following through with high-quality outcomes.
- Values Alignment: Demonstrates and promotes organizational values through daily actions and decision-making, fostering a positive and inclusive work workplace.
Valuing Diversity: Actively contributes to creating an environment where people from diverse backgrounds and abilities have equal access to services and resources

ISSofBC Value Proposition

- Expected Hiring Salary: $29.12-40.80 per hour.
- Dependent on education, training, experience, and internal equity. Wage grids are reviewed annually. We are a proud and certified Living Wage BC Employer. Our current total compensation package continues to meet the requirements of living wages in BC to support our employees.

- 105 hours of vacation and 35 hours of personal leave.
- Extended health and dental benefits.
- Employee and Family Assistance Program (EFAP).
- Employer RRSP contribution at 3% with no required employee contribution. Optional employee RRSP contribution at 1-5% with employer contribution up to 5%.
- Inclusive culture and supportive workplace with opportunity for innovation and development.
Values-based organization with collaborative peers with a wide range of backgrounds and talents.

We acknowledge Indigenous Peoples on whose territories we are privileged to work, welcome and support newcomers, including immigrants, refugees and students. We honour the Nations who have always cared for these lands, waters, and air. In line with ISSofBC's commitment to equity, we promote inclusive employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientations, gender identities or expressions (2SLGBTQI+), and racialized individuals. Guided by our values of Purpose, Improvement, Belonging, and being Genuine, we strive to create a collaborative environment where diverse perspectives and unique strengths are celebrated.

If You are Passionate about Making a Difference, Apply Now!

Apply on Kit Job: kitjob.ca/job/2jimo6

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