Engineering Manager, Program Services Ontario,Canada (Middlesex County)

Engineering Manager, Program Services Ontario,Canada (Middlesex County)

02 May
|
Lithic
|
Middlesex County

02 May

Lithic

Middlesex County

Lithic is the modern card issuing and processingnplatform empowering ambitious financial companies to build thenfuture of payments.

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Our infrastructure powersncard programs for 100+ innovative clients, from fintechsnreimagining credit and digital banking to platforms transformingndisbursements and spend management. Companies like Mercury, Flex,nand Novo rely on Lithic's developer-friendly APIs, direct networknconnections, and flawless reconciliation to launch and scale cardnprograms in weeks, not years.

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We're building anfuture where access to better financial products materiallynimproves people's lives, free from the constraints of 30-year-oldnmainframes and legacy processors. We're proud to be backed bynworld-class investors who share that vision, including BessemernVenture Partners, Index Ventures, Spark Capital, Stripes, andnMastercard, along with many others.

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We're anteam of 160+ across 26 states and 7 countries, headquartered in NewnYork City.

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Engineering Manager Lithic isnhiring an Engineering Manager to lead the team building the nextngeneration of AI-powered program management tools. Program Servicesnis one of the most operationally complex surfaces in fintech —ndispute resolution, fraud monitoring, compliance oversight,ncardholder support, reconciliation — and it's almost entirelynunexplored territory for agentic AI. Your team will changenthat.

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What you'll do

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Leadnand manage a team of full-stack engineers, owning theirnperformance, growth, and overall teamnhealth

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Own the technical vision for agenticnprogram management — defining where AI agents can take over manualnworkflows in disputes, fraud, compliance, and customer operations,nand building the roadmap to get there

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Partnernclosely with product, design,



and Lithic's operations teams tonidentify automation opportunities and ship tools that meaningfullynreduce manual lift for customers and internalnteams

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Drive engineering execution —nmaintaining velocity, managing scope, and holding a high bar forncode quality and operational excellence

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Buildnand reinforce engineering best practices, leveling up the team'sntools, processes, and collectivencraft

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Recruit, hire, and retain strongnengineering talent

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Serve as a technicalnthought partner to cross-functional stakeholders across product,ndesign, and the broader engineering org

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Whatnyou'll bring

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Proven experience managingnsoftware engineering teams, with a track record of deliveringncomplex products in a fast-movingnenvironment

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Genuine excitement about buildingnagentic systems — you've thought hard about where LLMs and AInagents fit (and where they don't) in high‑stakes, regulatednworkflows

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Strong technical foundation — you'venshipped full-stack products and can credibly engage onnarchitecture, code quality, and technicalntradeoffs

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Experience with modern web stacks;nfamiliarity with TypeScript, Node/Express, and frontend frameworksn(e.g., Vue or React) is a plus A clear pointnof view on what great engineering management looks like — hiringnwell, developing people, and building teamnculture The ability to balance speed andnquality, and to help your team do thensame

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Strong communication skills and comfortnoperating across engineering, product, and businessnstakeholders

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Why this role The work of managing a financial card program is still largely manual — compliance reviews, dispute filings, fraud rules, reconciliation reports. Lithic has the platform, the data, and the customer

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relationships to change that. This team has a legitimate first‑mover opportunity to build AI-native operations tooling in a domain where the incumbents are years behind. If you want to lead a team where agentic is creating material value for customers — not

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demos, not experiments, but real products that run real financial programs — this is it.

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Compensation andnlocation The annual Canadian salary range for this role isnCA$232,000 – $333,000 plus equity. This salary range is inclusivenof several career levels at Lithic and will be narrowed during theninterview process based on the candidate's experience andnqualifications. This is a remote position. We do not offer visansponsorship or assistance.

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Benefits fornFull‑Time US Employees

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UnlimitednPTO

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12‑weeks fully paid parentalnleave

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4‑Week Fully Paid Sabbatical (earned atnyour 5‑year anniversary)

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Work From Anywhere:nwork from anywhere in the world 4‑weeks eachnyear

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3% cashback on card purchases with yourncomplimentary Privacy.com employeenaccount

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Health, vision, and dental insurance;nHSA Contribution Match

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401(k)nmatch

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Voluntary Life Insurance andnSTD/LTD

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Equal Prospect Employment As setnforth in Lithic’s Equal Employment Opportunity policy, we do notndiscriminate on the basis of any protected group status under anynapplicable law.

📌 Engineering Manager, Program Services Ontario,Canada (Middlesex County)
🏢 Lithic
📍 Middlesex County

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