Step into the role of Insurance Support Associate and deliver outstanding customer service within a dynamic team setting. Your focus will be on addressing inquiries and providing billing support to policyholders.
As an integral part of the Insurance Sales and Service team, you will engage with policyholders through inbound calls, manage technical support issues, and assist in compiling departmental reports. A commitment to excellent customer service is crucial, along with achieving key performance indicators to offer a seamless experience to clients in this diverse role.
Key Responsibilities:
• Address inbound calls for service inquiries • Send out technical support communications to clients • Contribute to departmental reporting data gathering • Support ongoing initiatives and projects • Attain KPIs for customer service success
Requirements: • Post-secondary education completed, university preferred • 1-3 years of exceptional customer service experience • Previous experience in a call center setting • Willingness to pursue OTL license or CIP designation • Strong teamwork and communication abilities
Utilize your skills to enhance client experiences and contribute to a supportive team focused on service excellence. #J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2g96e5
📌 Energetic Insurance Support Associate for Engaged Client Interaction (Vaughan)
🏢 CAA South Central Ontario
📍 Vaughan
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