Exeter Chrysler is a family-owned small town dealership dedicated to providing exceptional automotive services. Our mission is to ensure customer satisfaction and foster lasting friendships within our community while expertly repairing and maintaning our customers vehicles.
Summary
The Parts & Service Advisor is the key liaison between customers and the service department. This role involves assisting customers with their vehicle service needs, recommending appropriate maintenance and repairs, and coordinating with technicians and supplying the correct parts for their repairs.
Responsibilities
- Greet customers promptly and professionally, creating a positive first impression
- Listen to customer concerns and accurately document service requests
- Provide knowledgeable recommendations on maintenance and repair services
- Prepare accurate quotes and explain costs clearly
- Coordinate workflow between service technicians and the parts department
- Monitor repair progress and keep customers informed
- Recommend services, maintenance packages, and accessories where appropriate
- Handle customer inquiries, concerns, and follow-ups with care and professionalism
- Maintain detailed service records and ensure proper documentation
- Ensure a clean, organized, and productive service area
- Assist customer looking up the correct parts for their vehicles
Qualifications
- Previous experience as a Service Advisor, Parts Advisor, or in automotive customer service preferred
- Strong knowledge of automotive systems (experience with Chrysler/Dodge/Jeep/Ram is an asset)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced environment
- Proficiency with dealership management systems, Quorum is an asset
- Valid driver’s license
If you’re passionate about cars and dedicated to delivering outstanding customer experiences, we’d love to hear from you—join Exeter Chrysler today and become part of our customer-focused team!
Pay: $19.00-$24.00 per hour
Expected hours: 42.5 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Work Location: In person
Apply on Kit Job: kitjob.ca/job/2fxrqu
📌 Service & Parts advisor (Exeter)
🏢 Exeter Chrysler
📍 Exeter
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