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Job order - J0326-0908 - Permanent Part Time Title Front Counter Clerk - CUPE LOCAL 5141 Category Policing Support City St.

Albert, Alberta, Canada Job Description Front Counter Clerk - CUPE LOCAL 5141 About the City of St.

Albert Working at the City of St.

Albert means joining a dedicated team that aims to deliver outstanding service to our vibrant community.

We pride ourselves on employing a diverse group of employees who each bring unique skills and contribute to delivering exceptional services to our residents.

We value collaboration, accountability, respect, and enjoyment in our work each day. Job Details The City of St.

Albert is recruiting 2 individuals to join our Policing Services department as Front Counter Clerks.

Reporting to the Policing Communications Supervisor, these positions will be responsible for greeting visitors, receiving service requests from the public, and providing, gathering, and disseminating information. Qualifications High School Diploma combined with three (3) years of related experience. Previous customer service and cash handling experience is required, preferably in a police environment. Previous experience using RCMP programs including ROSS, PROS, ciids and CPIC is an asset. Working knowledge of the program Tempest is preferred. Equivalent combinations of experience and education may be considered. The successful incumbent must possess strong interpersonal and communication skills to deal with a variety of customer needs. Responsibilities Receiving in-person requests for service and complaints on behalf of the RCMP and Municipal Enforcement service. Monitoring building access by identifying and documenting all visitors in a logbook and issuing visitor passes. Ensuring accuracy and processing of Criminal Record Check applications. Accepting and processing payment for, but not limited to, parking tickets,



impounded dogs, dog licenses, alarm permits, criminal record checks, and fingerprinting. Reconcile daily cash receipts to register reports and prepare the daily deposits for the bank. Fingerprint clients and complete letter/certificate for fingerprint results. Act as a main contact for the St.

Albert Detachment as it relates to all fingerprinting processes including electronic fingerprint submissions of Criminal fingerprints. Performing other tasks as assigned. Hours of Work We offer an average of 20 hours per week, with weekly hours varying based on operational needs. Shifts are scheduled on a rotating basis from Monday to Saturday, generally between 7:00 a.m. and 9:00 p.m., including regular Saturday work. Compensation The wage ranges from $29.87 - $36.32 per hour, including a comprehensive benefits package with a flexible spending account, pension plan, and accrued paid vacation. Learn more about our benefits here: Employee Benefit Guide Why You Should Work With Us You will receive a Flexible Spending Account limit at the beginning of each calendar year (permanent part time $200). Employees can purchase an annual Recreation Access Pass for $87 + tax, granting unlimited access to Servus Credit Union Place (excluding PLAYcare and registered programs), Fountain Park Recreation Centre, and Grosvenor Outdoor Pool. Conditions of Employment This position is represented by the Union CUPE 5141,



and the terms and conditions of employment are governed by the collective agreement between the Union and The City of St.

Albert. The successful candidate will be required to provide proof of educational and qualified credentials. The successful applicant must be able to obtain (and maintain) a RCMP issued Security Clearance. Application Information Please upload a cover letter and a resume when applying for this opportunity.

These will need to be uploaded as two separate documents. CUPE 5141 employees will be given first consideration.

If there are no interested candidates, we will review external applicants.

This competition may be used to fill future vacancies, at the same or lower classification level.

Please note that the City conducts most interviews via video conference and will provide a link and instructions to applicants selected for an interview. Closing Statement We thank all applicants for their interest and effort in applying.

Only candidates selected for interviews will be contacted.

The City of St.

Albert will no longer accept applications in person, via fax, email or by post.

Applications will only be accepted to 10:00 p.m. (Mountain Time Zone) on closing date.

The City of St.

Albert is committed to creating and fostering a diverse workforce where all are welcome and we find a common purpose and strength in our differences.

All qualified candidates are encouraged to apply, including those from members of groups that are historically or continue to be underrepresented.

We respectfully acknowledge that we are on Treaty 6 territory, traditional lands of First Nations and Métis peoples.

As treaty People, Indigenous and non-Indigenous, we share the responsibility for stewardship of this beautiful land. Skills Reference 443731 Click here to apply

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📌 Front Counter Clerk - CUPE LOCAL 5141 (St. Albert)
🏢 City of St. Albert
📍 St. Albert