Overview As a Customer Service representative, you’ll assist customers, answer questions, and support a positive, consistent service experience. You’ll communicate clearly, handle information accurately, and work with colleagues to resolve requests and keep service moving smoothly. Duties
- Respond to customer questions with professional phone etiquette and clear, courteous communication in English.
- Enter and maintain accurate customer and service records, using data entry and analysis skills to identify patterns or follow-up needs.
- Explain relevant products or services, support sales conversations, and identify appropriate opportunities for upselling based on customer needs.
- Assist multilingual customers; use Spanish and bilingual communication skills to help make interactions accessible and welcoming. Your impact:



Explicit answers and accurate records help customers get timely support and enable colleagues to follow through effectively. Experience Required: Clear communication, customer service skills, professional phone etiquette, accurate data entry, and practical analysis skills support effective customer assistance and recordkeeping. English proficiency is needed to explain information clearly and coordinate with colleagues. Preferred: Customer service or sales experience, Spanish proficiency, bilingual or multilingual communication, and familiarity with appropriate upselling can help you serve a wider range of customers and identify relevant solutions. Pay: $17.60-$31.86 per hour Work

Location:
In person

📌 Customer Service (Scarborough)
🏢 Saravanaa Bhavan
📍 Scarborough