Director of Professional Services (Fredericton)

Director of Professional Services (Fredericton)

03 Nov
|
Ionic Partners
|
Fredericton

03 Nov

Ionic Partners

Fredericton

This position has been designated bilingual, where English and French are essential.While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome appli...

CA$215,000.00 yearly

Are you a high-performing Senior Delivery Manager looking to make a meaningful impact on society by playing an influential role in driving innovation in Service Delivery for social benefit organiza...

This position has been designated bilingual, where English and French are essential. While priority will be given to qualified candidates who meet this bilingual linguistic profile, we welcome applications from candidates who may not meet this bilingual requirement.

Who We're Looking For We're looking for a people-focused leader who combines strong business acumen with expertise in facilities, real property, contract administration, and client relationship management. You excel at building relationships, solving complex problems, leading teams through change, and delivering high-quality service in a dynamic environment.

KEY AND PERIODIC ACTIVITIES The duties and responsibilities listed below are representative but not all-inclusive:

Primary

Complete complex real property project work (e.g. real property studies and asset assessments, facility reviews, lease and land acquisition guidance, technical reviews, strategic plans, development plans)

Research, analyze and develop major policies, standards, directives and performance indicators

Coordinate, assess and report on real property performance indicators

Generate facility management or infrastructure statements of operational requirements, prepare business cases and conduct investigations, as required

Develop real property training programs,



Real Property Management Framework, organizational change management options analysis and Master Real Property Development Plan synopsis documents

Support and oversee the development of complex contracts, including facility maintenance, inspection, testing and maintenance, and energy performance contracts, covering both new requirements and contract replacements

Provide contract administration and management services (e.g. ensuring contract documents conform to maintenance service delivery requirement) and managing service providers, including consultants and contractors, to ensure management services are delivered according to Client-Partner requirements and contractual obligations

Oversee support to maintenance programs to ensure building and building systems remain operational, including identifying maintenance and repair requirements, measuring contractor performance, reviewing computerized maintenance management system data and reports, determining damage responsibility, and preparing estimates and of technical reports

Promote and manage business development opportunities

Develop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholders.

Ensure quality standards are met, in line with corporate and Client-Partner expectations





Perform human resources functions (e.g. coach, supervise, mentor, plan and allocate resources, manage performance)

Other

Prepare monthly reports (e.g. internal and for the Client-Partners)

Other duties as assigned

SKILLS General and Specific Knowledge

Best practices, methods, trends and legislation in real property, land use, facility management and maintenance

Maintenance planning and assessment

Building Information Modelling and Computer-Aided Design (BIM/CAD) is an asset

Project and risk management principles

Formal Education and/or Certification(s) and Experience

Minimum : college diploma in land use, engineering, architecture, facility/property management, business or related field with five years’ relevant experience, or the equivalent

Preferred : university degree in one of the above fields and/or additional training in project management

Abilities

Use applicable computer software and operating systems

Apply project and risk management techniques

Demonstrate leadership and human resources management skills

DEVELOPMENT AND LEADERSHIP

Lead and manage direct reports

Provide functional direction and advice to other employees and the Client-Partners

WORKING CONDITIONS

Typical office environment with occasional travel

Some work may be located on construction sites; incumbent may occasionally be required to wear basic safety equipment

Check out your benefits Working with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best advantages packages valued at between 25 and 30% of your salary.

Your package includes: Health

📌 Director of Professional Services (Fredericton)
🏢 Ionic Partners
📍 Fredericton

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