Direct Support Professional (DSP) Role Overview At E3 Community Services Inc., we believe everyone deserves the opportunity to live a meaningful life, make their own choices, build relationships and experience a genuine sense of belonging. We are looking for compassionate, dependable, and creative individuals who are passionate about supporting people with developmental disabilities to live fulfilling lives, build independence, and participate in their communities. As a Direct Support Professional (DSP), you'll play an important role in supporting individuals in their daily lives while encouraging personal growth, independence, and self-determination. This role is about more than providing care. It's about building trusting relationships, recognizing individual strengths, respecting personal choices, and helping people pursue the lives they want to live. We value people who are patient, adaptable, resourceful, and willing to think creatively to overcome barriers and support meaningful opportunities. Working collaboratively with individuals supported, colleagues, families, and community partners, you'll help create safe, respectful, and inclusive environments where people feel valued, understood, and empowered. Role Status This position is open due to an existing vacancy. What You'll Be Doing
- Provide individualized, person-directed support to people with developmental disabilities in residential and community settings
- Support daily living activities, including personal care, meal preparation, household responsibilities, and other routines, while encouraging independence and personal choice
- Build positive, respectful relationships that promote dignity, trust, and a sense of belonging
- Support individuals to participate in community activities, develop relationships, explore interests, and pursue personal goals
- Encourage individuals to make informed decisions and actively participate in planning their own lives
- Provide support to individuals with varying behavioural, physical, medical, and communication needs
- Administer medications and support health-related routines in accordance with training, organizational policies, and individual support plans
- Apply positive behavioural supports, trauma-informed practices, and safe intervention strategies when required
- Recognize and respond appropriately to changes in an individual's health, well-being, or support needs
- Collaborate with colleagues, families, healthcare professionals, and community partners to ensure consistent, high-quality support
- Maintain accurate documentation and follow organizational policies, health and safety requirements and applicable legislation Key Skills and Capabilities The successful candidate will demonstrate:
- Compassion and respect: You recognize the dignity, rights, and individuality of every person and approach others with empathy, patience, and understanding.
- Commitment to person-directed support: You believe individuals should have meaningful choices and opportunities to direct their own lives.
- Creativity and problem-solving: You look for possibilities, adapt your approach to individual needs, and find practical ways to overcome challenges.




- Relationship-building and communication: You develop trusting relationships, listen actively, and communicate respectfully with people who have diverse communication styles and abilities.
- Adaptability and resilience: You remain calm, flexible, and responsive in changing or challenging situations.
- Collaboration and accountability: You work effectively as part of a team, demonstrate sound judgment, and take responsibility for providing safe, reliable, and respectful support. Qualifications The ideal candidate will possess:
- A diploma or certificate in Developmental Services, Social Services, Personal Support Work, or a related human services field is considered an asset. Relevant transferable experience will also be considered
- Experience supporting individuals with developmental disabilities, complex support needs, or in a related care or human services setting is an asset
- An understanding of person-directed services, individual rights, inclusion, and promoting independence
- Strong interpersonal, communication, organizational, and problem-solving skills.
- Willingness to learn and apply positive behavioural support, trauma-informed approaches, and safe intervention practices
- Basic computer skills and the ability to maintain accurate documentation.
- Ability to provide personal care, mobility assistance, and physical support, including using mechanical lifts where required, with appropriate training and accommodation.
- Ability to obtain a satisfactory Vulnerable Sector Check
- Valid Ontario Class G driver's licence and reliable transportation
- Willingness to complete mandatory training, including First Aid/CPR, medication administration, and other role-specific training Why Join E3 Community Services? At E3, we are committed to creating inclusive communities where people are empowered to live their best lives. We believe meaningful support starts with understanding the individual, recognizing their strengths, and creating opportunities for genuine participation, independence and belonging. We value employees who are compassionate, dependable, curious, and committed to making a positive difference in the lives of others.

What We Offer

- Competitive compensation
- Health and dental benefits for eligible employees
- Employee and Family Assistance Program (EFAP)
- RRSP program with employer contributions for eligible employees
- Paid vacation and applicable leave entitlements
- Comprehensive orientation and ongoing training
- Opportunities for professional development and career growth
- A collaborative workplace committed to inclusion, respect, and continuous improvement Our Commitment to Person-Directed Services E3 Community Services is committed to person-directed services that promote dignity, choice, inclusion, independence, and belonging.



We recognize that every person has unique strengths, interests, aspirations, and contributions to make. Our role is not to determine what a meaningful life looks like for someone, but to listen, support informed choices, remove barriers, and help create opportunities for people to pursue the lives they choose. We are looking for employees who share this philosophy and recognize that supporting someone means working alongside them, respecting their decisions, and encouraging their independence. Working Conditions and Expectations Work

Location:
E3 Community Services group home and community-based locations throughout the areas we serve. Schedule: Various full time shifts and rotations are available. Travel

Requirements:
Local travel may be required to support individuals in accessing community activities, appointments, and services. Therefore, a G licence is required. Additional working conditions include:
- Providing support in group home(s), community, and other service environments
- Working independently and collaboratively as part of a team
- Supporting individuals with varying personal care, behavioural, mobility, communication, and medical needs
- Providing physical assistance and using specialized support equipment where required, with appropriate training and accommodation
- Responding appropriately to emergencies, behavioural escalations, and changing support needs
- Participating in required training, staff meetings and organizational initiatives
- Following established health, safety, infection prevention and service standards Compensation The expected compensation range for this role is $24.57 and $27.15 per hour. Placement within the range will be based on demonstrated skills, relevant experience, qualifications, and internal equity considerations. Use of AI in Hiring AI-enabled tools may be used to support administrative aspects of the recruitment process, such as interview scheduling and application management. All hiring decisions are made by human reviewers. Accessibility and Fair Hiring Statement E3 Community Services Inc. is committed to fair, equitable, and accessible hiring practices. We welcome applicants with diverse backgrounds, experiences, and abilities. Accommodations are available throughout the recruitment process upon request. Record Retention Notice In accordance with Ontario legislation, job postings and associated application materials are retained for a minimum of three (3) years.

Job Type
s: Full-time, Permanent Pay: $24.57-$27.15 per hour Expected hours: 40.0 per week

Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care Ability to commute/relocate:
- Collingwood, ON: reliably commute or plan to relocate before starting work (required)

Experience:
- Working with persons with developmental disabilities: 1 year (preferred) Licence/Certification:
- Non-Violent Crisis Intervention (preferred)
- G Drivers Licence (required)
- Emergency First Aid with CPR and AED (preferred)

Location:
- Collingwood, ON (preferred) Work

Location:
In person

📌 Direct Support Professional (Collingwood)
🏢 E3 Community Services
📍 Collingwood