About Genieall Genieall is an ISO 27001-certified organization energized by helping customers achieve their business objectives. We provide IT solutions, operational support, and compliance services to organizations in energy, critical manufacturing, finance, and healthcare. At Genieall, we help our customers by granting their IT wishes. A “wish” is a customer’s business objective or desired outcome. By focusing on the desired outcome, we provide practical solutions that are aligned with our customers’ needs and avoid unnecessary cost or complexity. We are a tight-knit, nimble, and growing company with a strong culture and a genuine passion for helping our customers succeed. We are looking for our next team member to help us build lasting success for our customers and Genieall. The Role The Office & Operations Administrator supports Genieall’s day-to-day business activities and helps maintain effective communication among employees, customers, candidates, vendors, and other external parties. This is a varied, hands-on position that supports office administration, sales and order processing, recruitment, reporting, inventory, and facilities. The successful candidate will be organized, dependable, comfortable managing competing priorities, and willing to take ownership of both routine and time-sensitive tasks. You
- Take ownership of tasks and follow them through to completion, including routine administrative work.
- Are energetic, adaptable, and comfortable working in a changing environment.
- Enjoy learning recent systems, processes, and areas of the business.
- Build positive and effective working relationships with colleagues, customers, candidates, and vendors.
- Have a strong customer-service mindset and communicate with patience, professionalism, and empathy.
- Are highly organized and able to manage multiple priorities without losing attention to detail.
- Recognize when an issue requires follow-up or escalation and act proactively.

Key Responsibilities
Sales and Order Support
- Monitor shared mailboxes for sales leads, quote requests,



and customer inquiries.
- Assist with pricing requests and gather the information needed to prepare quotes.
- Follow up on outstanding quotes and sales opportunities.
- Assist with processing customer orders.
- Provide administrative support throughout the order process.
- Maintain accurate sales, quote, and order information in the appropriate systems.
- Communicate with customers, vendors, and internal teams regarding order status and outstanding requirements. Recruitment and Employee Administration
- Review resumes and candidate profiles against established job requirements.
- Conduct initial candidate screening calls.
- Coordinate interviews and candidate follow-ups.
- Assist with job postings and applicant tracking.
- Liaise with hiring managers and external recruiters.
- Support employee onboarding and offboarding activities.
- Maintain organized and confidential recruitment and administrative records. Reporting and Documentation
- Prepare daily, monthly, and quarterly management reports.
- Help track organizational metrics and maintain accurate supporting information.
- Prepare presentations, guides, templates, and educational or marketing materials.
- Maintain organized business records, documents, and administrative information. Office and Executive Support
- Answer telephone and electronic inquiries and route calls and messages appropriately.
- Welcome customers, vendors, and other visitors and direct them to the appropriate employee or department.
- Coordinate meetings and appointments for senior staff.
- Assist with business travel arrangements.
- Help maintain effective internal communication and information flow.




- Participate in the planning and coordination of company events and conferences.
- Complete other reasonable administrative duties and special projects as assigned. Inventory, Deliveries, and Facilities
- Receive and coordinate incoming and outgoing deliveries.
- Track, organize, and maintain warehouse and office inventory.
- Maintain accurate inventory and delivery records.
- Support general facility operations and liaise with building services and other vendors.
- Purchase or collect office supplies as required to maintain appropriate inventory levels.
- Help keep office, storage, and shared work areas organized. Qualifications
- A diploma or certificate in office administration, business administration, or a related field, or an equivalent combination of education and experience.
- Previous administrative experience in a professional, customer-focused, or fast-paced environment is preferred.
- Recent graduates with relevant education, co-op experience, or transferable skills are encouraged to apply.
- Experienced professionals seeking a hands-on administrative and operations role are also encouraged to apply.
- Experience using Microsoft 365 applications, particularly Outlook, Word, Excel, PowerPoint, and Teams.
- Familiarity with job-posting platforms or applicant-tracking processes is an asset.
- Strong written and verbal communication skills.
- Strong organizational, prioritization, and follow-up skills.
- Careful attention to detail and a practical, solution-oriented approach.
- Ability to handle confidential business, candidate, and employee information professionally.
- A valid driver’s licence and a satisfactory driving record, as occasional local errands may be required.
- Ability to successfully complete a background check appropriate to the position. Pay: $50,000.00-$70,000.00 per year

Benefits:
- Discounted or free food
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off Work

Location:
In person

📌 Office Administrator (Etobicoke)
🏢 Genieall
📍 Etobicoke