Job Description
Reporting to the General Manager, the Manager is accountable for the operations of the day to day running of the restaurant. knowing all the regulars’ names and local businesses around their restaurant. They will become the ‘publication’ of the location becoming a big part of the neighbourhood, ensuring we have fresh product on hand and service is always above guest expectations. They oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation along with being a champion at fostering and promoting the culture of the restaurant. The manager plays a crucial role in our philosophy of ‘Taking care of our employees, to allow them to take care of our guests’ ROLE & RESPONSIBILITIES
- Restaurant is opened/closed on time and ready for business as per the set operating hours.
- Abide by all AGCO regulations of pouring & serving alcohol.
- Ensure the restaurant is complying with employment standards, human rights, health and safety, pest control, alcohol handling, current and up to date covid protocols and WHMIS.
- Consistency – Service, Food & Atmosphere, all three are extremely important and must be consistently kept to standards to guarantee return of guests.
- All products are consistently prepared and served according to the pub's recipes, portioning, cooking and plating standards.
- Ensure inventory of all products with a ‘never 86’ attitude
- Ensure guest satisfaction. All guests feel welcome and are given responsive, friendly and courteous service at all times.




- Respond to complaints and take any and all appropriate action to turn dissatisfied guests into return guests.
- Daily reconciliation of sales and cash. Control cash and other receipts by following cash handling procedures
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Keep constant communication between yourself, and your team. (GM, KM, Managers & staff) Daily updates with information to successfully eliminate any communication errors, and to share positive communication (i.e. features, specials, new products, promotions.)
- Work with all staff to perform at their best, providing mentoring and coaching with positive feedback. Nip all ‘issues’ in the bud, talk to staff and explain the ‘why’
- Fill in where needed and/or find coverage for vacant shifts and fill in when the General Manager is absent. Must be able to work all roles to ensure guest experience is not affected in case of a scheduling conflict
- Understand & implement all policies, procedures, standards, specifications, guidelines and training programs.
- Identify and evaluate competitors
- Ensure the safety and security of employees and guests
- Understand completely all policies, procedures, standards, specifications, guidelines and training programs. Creating and fostering a positive work environment, with an ‘open door’ policy to all staff REQUIREMENTS
- Ability to work with and manage a variety of personality types to success
- Understands when to delegate and follow up
- Comply with all federal, provincial and municipal laws

Job Type
s: Full time, Permanent Pay: $45,000.00-$55,000.00 per year Licence/Certification:
- Smart Serve (required) Work

Location:
In person

📌 Restaurant Manager (Canada)
🏢 Unique Restaurant Group
📍 Canada