At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.

At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.

Join FSRA and help us shape the future of regulation for generations to come

Job Description Hiring Range $149,00-$199,00 (hiring range and will be determined based on the successful candidate's qualifications, skills, and relevant experience)

PURPOSE OF POSITION To provide strategic leadership, business ownership, and program direction for FSRA’s Property & Casualty Auto Transformation Program, a multi-year initiative to modernize auto insurance regulation through the implementation of a current supervisory technology platform and future-state operating model.

The position leads the design, implementation, change management, benefits realization, and operational transition required to enable FSRA’s future Auto Insurance Supervisory Model, including insurer accreditation, risk-based supervision, advanced analytics, streamlined regulatory processes, and enhanced market oversight. Working collaboratively with internal business areas,



technology partners, system integrators, insurers, and other stakeholders, the position supports FSRA’s broader modernization agenda by advancing innovative, data-driven, automated, and sustainable supervisory approaches that strengthen regulatory effectiveness and improve consumer outcomes in Ontario.

Key Responsibilities Auto Transformation Program Leadership

Lead the delivery of FSRA's Auto Transformation Program, ensuring successful implementation of the new supervisory technology platform, associated business processes, and future-state operating model.

Establish and maintain program governance, executive reporting, performance measures, and oversight mechanisms to support successful delivery.

Manage program scope, budget, timelines, risks, dependencies, and resource requirements while ensuring alignment with strategic objectives and approved business outcomes.

Lead implementation planning, readiness assessments, operational transition activities, and post-implementation stabilization.

Provide strategic advice and recommendations to senior leadership on program direction, delivery risks, and transformation opportunities.

Supervisory Modernization and Business Transformation

Lead the design of the future-state supervisory operating model supporting risk-based regulation and insurer accreditation.

Work across supervision,



actuarial, policy, legal, operations, and technology teams to redesign business processes and improve regulatory effectiveness.

Ensure the transformation supports enhanced supervisory capabilities, proactive oversight, market intelligence, and consumer outcome monitoring.

Drive process simplification, automation, standardization, and continuous improvement across regulatory operations.

Technology Enablement and Innovation

Partner with Information Technology, vendors, and system integrators to ensure business requirements are effectively translated into technology solutions.

Champion the use of automation, artificial intelligence, workflow technologies, and advanced analytics to improve supervisory effectiveness and efficiency.

Guide development of capabilities including risk-based filing triage and decisioning, regulatory workflow and case management, supervisory analytics and market intelligence, AI-assisted supervision, digital insurer experience and self-service functionality and enterprise reporting and regulatory intelligence capabilities.

Stakeholder Engagement and Change Leadership

Serve as the primary business lead for stakeholder engagement related to the transformation program.

Build and maintain strong relationships with insurers, industry associations, technology partners, and other stakeholders.

Lead organizational change management, communications, training, and adoption activities required to support successful implementation.

Represent FSRA at industry forums, conferences, working groups, and stakeholder engagements related to regulatory modernization and supervisory transformation.

Benefits Re

📌 Director, Transformation (Toronto)
🏢 Financial Services Regulatory Authority of Ontario (FSRA)
📍 Toronto