Lead F12’s regional growth, financial performance, and managed services delivery while applying strategic planning and operational leadership. The role reports to the COO. As General Manager, you oversee provincial or regional performance across revenue, client experience, technical service delivery, and operational excellence. You develop territory plans, manage P&L; responsibilities, support sales growth, and foster a high-performance culture. Your work connects account management, business operations, finance, and service leadership to regional objectives. Key Responsibilities:

Generate annual regional strategic plans for growth and culture Manage regional P&L;, forecasting, budgets,



and financial reporting Oversee managed services delivery and client experience Support existing-account sales and current business development Improve operational processes, efficiency, and compliance Requirements:

Minimum 10 years of leadership experience Technical undergraduate degree or equivalent experience Financial acumen in budgets, forecasting, and cost controls Ability to influence internal and external stakeholders Experience monitoring metrics across business units Bring regional leadership, financial acumen, and IT services expertise to F12’s growth and client experience objectives.

📌 Regional General Manager IT Services (Toronto)
🏢 F12.net
📍 Toronto