Lead Card Services risk management and business operations at Fairstone Bank, supporting executive reporting, governance, and strategic execution. The Director, Business Operations & Risk Management serves as strategic advisor to the Chief Card Services Officer. This leader oversees first-line risk management across Credit Cards, Walmart Rewards Mastercard, Retail Financing, and growth initiatives. The role integrates governance, transformation, operating performance, technology delivery, regulatory readiness, and cross-functional coordination. Key Responsibilities:

Lead Business Operations for Card Services and annual strategic planning Establish governance routines, scorecards, business reviews, and executive reporting Serve as designated first-line Business Risk Manager Lead risk assessments, control evaluations, remediation,



and issue management Oversee regulatory examinations, audits, and external reviews Requirements:

University degree in business, commerce, risk management, economics, or related discipline 10+ years of progressive leadership experience in relevant fields Experience partnering with executive leadership teams Robust understanding of operations, governance, compliance, audit, and operational risk Experience leading transformation programs and cross-functional strategic projects Bring executive leadership, enterprise risk management, governance, and operational effectiveness expertise to Fairstone Bank Card Services.

📌 Director Card Services Risk Management (Toronto)
🏢 Fairstone Bank
📍 Toronto