Assisted Living Alberta (ALA) is seeking an accomplished Social Work professional to lead and shape the future of Social Work services across Alberta. This high-impact leadership role is accountable for the strategic direction, operational excellence, and performance of Social Work services across all programs and service corridors.The Senior Operating Officer (SOO) drives the integration of Social Work practice across acute care, continuing care, community care, primary care, and contracted service providers across the province. The role oversees high-quality psychosocial care, caregiver support, system navigation, complex discharge planning, and creative service delivery models that improve outcomes for individuals, families, and communities.Leading a network of operational leaders, the SOO fosters a culture of excellence, continuous improvement, and professional practice while ensuring alignment with provincial standards, accreditation requirements, regulatory expectations, and organizational priorities.It is an exciting time to influence policy, shape service delivery, strengthen workforce capacity, and advance equitable, person-centred care across Alberta. This is a provincial role whereby location is negotiable and may be eligible for a remote/hybrid work arrangement. Travel will be required to support leaders, teams, and service delivery.ALA supports Albertans through a comprehensive assisted living system that delivers home care, community care, continuing care homes, social services, and medical and non-medical supports across the continuum of care.

Description: Reporting to the Executive Lead, Client Navigation and Integration, the Senior Operating Officer (SOO),



Social Work, is a senior operational leader accountable for the provincial delivery, performance, quality, and integration of Assisted Living Alberta Social Work services across Alberta. The SOO provides operational oversight for provincial and corridor-based service delivery, ensuring consistent implementation of provincial standards, achievement of organizational priorities, and integration of psychosocial care services across the continuum of care.The SOO is accountable for service performance across Social Work services, including psychosocial care, caregiver support, complex discharge planning, system navigation, vulnerable population supports, and programs addressing the social determinants of health. Working collaboratively with Planning, Performance and Quality, Clinical Operations, Medical Leadership, community providers, and provincial partners, the SOO ensures effective stewardship of resources, standardized service delivery, continuous quality improvement, and achievement of patient, family, and system outcomes.The SOO provides leadership to provincial and corridor operational teams, fostering a culture of accountability, innovation, quality, safety, cultural responsiveness,



and person-centred care while advancing Assisted Living Alberta's strategic priorities and commitment to integrated care delivery.

Transition Company:

Assisted Living Alberta

Classification:

Senior Operating Officer

Union:

Exempt Executive

Unit and Program:

Community, Social Services

Employee Class:

Regular Full Time

FTE:

1.00

Posting End Date:

30-NOV-2026

Date Available:

10-DEC-2026

Length of Shift in weeks:

2

Shifts per cycle:

10

Shift Pattern:

Days

Days Off:

Saturday/Sunday

Minimum Salary:

$73.03

Maximum Salary:

$134.23

Vehicle Requirement:

Not Applicable

Transition Company:

Assisted Living Alberta

Classification:

Senior Operating Officer

Union:

Exempt Executive

Unit and Program:

Community, Social Services

Primary Location:

Seventh Street Plaza

Location Details:

As Per Location

Negotiable Location:

Provincial

Employee Class:

Regular Full Time

FTE:

1.00

Posting End Date:

30-NOV-2026

Date Available:

10-DEC-2026

Hours per Shift:

7.75

Length of Shift in weeks:

2

Shifts per cycle:

10

Shift Pattern:

Days

Days Off:

Saturday/Sunday

Minimum Salary:

$73.03

Maximum Salary:

$134.23

Vehicle Requirement:

Not Applicable

Required Qualifications A masters degree in a healthcare management, business administration, or health related field is required.A minimum of seven (7) years of progressive leadership experience in healthcare operations, with at least three (3) years’ experience leading in social work.

Additional Required Qualifications De

📌 Senior Operating Officer, Social Work (Edmonton)
🏢 Alberta Health Services
📍 Edmonton