About This Role

Reporting to the Senior Manager, Client and Funding Services (CFS) – Adaptation, the Manager, CFS
- Adaptation provides leadership in the development and implementation of Outreach strategies and activities that support the strategic objectives of the Green Municipal Fund’s Climate Adaptation Program. The Manager leads the development and implementation of outreach strategies that support the growth and impact of the Local Leadership for Climate Adaptation (LLCA) initiative. The incumbent serves as a principal advisor and facilitator, strengthening FCM’s reputation by professionally representing the organization through interactions with high profile stakeholders. The incumbent contributes to program planning, continuous improvement, and the development of a robust pipeline of adaptation projects across Canada. The Manager further supports FCM Programs’ strategic planning and program development by providing insight into municipal needs, priorities, and market trends. This role includes the management of Outreach staff and oversight of project leads, opportunities, and pre-applications. As an active member of the FCM Programs team, the Manager will support FCM's overall role as a national leading municipal association and will promote the adoption of sustainable technologies. What you’ll be doing

Provides leadership and coaching to the team to ensure client needs are accurately assessed and application requirements, funding offers, and knowledge resources are clearly communicated to support strong project development and funding readiness. Develops outreach strategies to meet established targets and program priorities, assign resources to priorities, set objectives, establishes performance standards, and empowers team members in meeting organizational priorities.



Reviews and updates standard operating procedure development for senior management approval. Analyzes potential partner relationships and maintains a network of contacts with Municipal elected officials, Municipal administrations, the private sector, professional associations, and non-governmental organizations (NGOs) working in the Municipal sector. Analyzes event opportunities across Canada to recommend those most likely to generate high‑impact project leads and support funding uptake, applying a cost‑benefit and risk‑aware approach to ensure responsible stewardship of organizational resources. Collaborates with other Outreach Managers to lead the development and continuous improvement of outreach‑related processes and systems, including the establishment and regular updating of standard operating procedures and internal tools. Ensures timely, accurate and consistent management of the prospect pipeline in the Customer Relationship Management (CRM) system to provide reliable information on pipeline health to support internal planning, coordination, and decision-making. Collaborates with other CFS managers to ensure a consistent, high‑quality client experience across all stages of the funding journey, aligning approaches, service standards, and practices to support seamless service delivery.



Participates in research by GMF such as client surveys and GMF funding criteria reviews to ensure a transparent understanding of needs and constraints of clients and to balance customer needs with the requirements of the GMF Funding Agreement. Reviews and assesses GMF-relevant resources and maintains knowledge of current sustainability best practices in the municipal sector. Contributes to the development and management of annual business and strategic plans including the GMF Annual Statement of Plans and Objectives and the Strategic Plan. Responsible for conduct aligned to FCM’s core competencies and business values. Knowledge and Experience

University degree in Environmental Sciences or Studies, Business Administration, Planning or a related discipline Minimum of 3-5 years of progressive professional experience with direct client communications or community engagement in environmental issues, including at least 2 years in a staff management role. The ability to lead, mentor and coach a highly collaborative, dynamic team in an outcomes-focused, client service environment. Excellent client service orientation, strong interpersonal, negotiation, and conflict resolution skills. Strong verbal and written communication. Experience developing and implementing outreach strategies and processes Experience building networks and partnerships Strong political acumen and experience working with Municipal governments would be considered an asset The ability to work in both official languages (English and French) is required. Additional Information

This is a newly budgeted position. This role is a fixed-term contract. Salary Range: $101,459.00
- $113,883.00 Employee experience and supports

We offer
a flexible work model grounded in accountability, collaboration, and delivering results. It is designed to support both per

📌 Manager, Programs Outreach (Ahuntsic)
🏢 LE002 Green Municipal Fund
📍 Ahuntsic