Customer Account Executive III (Hybrid) Toronto, Canada About Us A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team.With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

One team, One mission Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.

Own it We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.

Accountable to our customers We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.

Excellence in execution Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.

Be bold, fail fast, learn faster We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

The Role We're looking for an experienced Enterprise Customer Account Executive to play a pivotal role in producing incremental sales revenue within Nitro. In this role,



you will actively and consistently attain Nitro quarterly and annual sales targets. Your ability to prospect and close your own net-new business is imperative to your success and over achievement at Nitro.

The role is expected to deliver Nitro's differentiated message to key decision makers, demonstrating how the knowledge worker adoption of Nitro drives productivity, increases information security and resource sustainability. The Enterprise Account Executive is expected to manage their time and customer engagement effectively to deliver the highest revenue return by activity type. Nitro's Account Executives shall be a trusted adviser to customers during this transformative process. You will have an assigned client base to cross sell, upsell and retain clients across Nitro.

This opportunity for an experienced SaaS Sales Professional to join a rapidly expanding global sales organization.

What you’ll do

Develop strong understanding of customers and serve as a trusted advisor

Drive existing customer relationships and ensure customers are achieving full potential of their current investment (leverage customer relationships to expand the usage of Nitro within new teams and departments)

Drive the business forward by expanding revenue within current customer base, by prospecting and building pipeline while building strong personal relationships with existing customers





Applying time and intelligence to move prospects through Nitro's sales cycle – from prospecting to close

Navigating political structures and creating and running Mutual Action Plans to drive desired outcomes

Developing business cases and a transparent understanding of the impact in productivity gains for businesses by vertical

Work to develop and circulate the set of best practices that will be the foundation of this growing team

Partner cross-functionally within Nitro (and with channel partners, as required) to gather data, drive product adoption, and ensure customers leverage the solution to achieve full business value

Listen to the needs of the market and share with product and marketing teams

What we are looking for

BA/BS or equivalent. Business specialization preferred

4+ years of SaaS sales experience

Work within your assigned territory to establish and develop a strategy for identifying and closing opportunities directly with key commercial accounts and net new commercial prospects across multiple industry verticals

Track record of overachieving quota in past roles

Net-new business "hunter" background with demonstrated ability to fill 50% of your own pipeline

Clear understanding of pipeline management to ensure consistent 3X coverage

Excellent communication, negotiation, and forecasting skills

Demonstrated ability to find and manage high-level business in an evangelistic sales environment

Ability to assess business opportunities and read prospective buyers

Ability to orchestrate the closure of business with an accurate understanding of customer needs

Ability to include multiple partners and members of the

📌 Customer Account Executive III (Toronto)
🏢 Connective
📍 Toronto