AI-powered network monitoring defines this Network Operations Analyst role at RBC, supporting a global workplace across 24/7/365 operations. Use predictive analytics to anticipate outages. As part of RBC’s Technology Operations & Resiliency Network Operations Centre, you will detect incidents proactively and restore services rapidly. The work spans network platforms, disaster recovery infrastructure, and business continuity during failures and testing. You will analyze alerts, support automation, and coordinate recovery activities with technical teams. Key Responsibilities:





Monitor network and system performance using operational tools Analyze AI alerts and recommendations for genuine threats Implement automation for triage and ticket categorization Execute and validate disaster recovery runbooks Identify and remediate network vulnerabilities Requirements:

Two or more years in IT operations or incident management CCNA and/or CCNP certification Experience with Cisco SD-WAN, switches, firewalls, and F5 Python scripting and automation experience Experience validating production datacenter recovery runbooks Apply network operations, AI monitoring, incident response, and recovery expertise to help RBC maintain resilient services globally.

📌 Network Operations Analyst AI Monitoring (Toronto)
🏢 Royal Bank of Canada
📍 Toronto