03 Nov
|
Clubshop | US
|
Sundre
03 Nov
Clubshop | US
Sundre
Own professional services performance at Sparkrock through P&L; leadership, ERP/SaaS delivery, and a fully remote Canada-based work model. Lead client outcomes across a $3–5M portfolio while guiding delivery teams. As Director of Professional Services, you will oversee consultants, business analysts, and project managers delivering ERP/SaaS implementations. You will shape delivery models, protect healthy margins, and serve as senior escalation point. The work combines financial management, customer relationships, resourcing, and technical collaboration. Key Responsibilities:
Own P&L; and book-of-business performance across client engagements Oversee ERP/SaaS delivery quality and customer outcomes Lead consultants, business analysts,
and project managers Allocate resources across engagements to optimize capacity and margin Partner with Sales on scoping, pricing, and positioning Requirements:
Bachelor's degree in a relevant discipline 10–15 years in professional services, project management, or technology 3–5 years leading Skilled Services teams Experience managing portfolios and $3–5M book-of-business revenues Canada-based, eligible to work, and available for 15–20% travel Lead Sparkrock’s ERP/SaaS delivery organization through financial discipline, customer focus, technical depth, and scalable execution.
📌 Director Professional Services ERP SaaS (Sundre)
🏢 Clubshop | US
📍 Sundre