Strengthen family services with Children’s Health Foundation of Vancouver Island through coaching, program leadership, and responsive operational support. The position may be based in Victoria, Nanaimo, or Campbell River. As Assistant Director, Family Programs & Impact, you will support engaged teams delivering services to families with complex health needs. You will collaborate with the Director, House Managers, Program Navigators, referring professionals, and partners. The focus includes employee development, family concerns, incident response, privacy compliance, and consistent workplace practices. Key Responsibilities:

Lead, coach, and mentor House Managers and program staff Support recruitment, onboarding, training,



and performance development Address family concerns and collaborate with referring professionals Monitor feedback, occupancy trends, incidents, and risk reviews Promote safety, wellness, respect, inclusion, and policy compliance Requirements:

Five years of social service or health care management Proven leadership, facilitation, and relationship-building abilities Excellent communication and active listening skills Demonstrated judgement, initiative, and problem-solving capabilities Regular travel and occasional evening or weekend availability Bring people leadership, family-centred communication, and sound judgement to programs supporting children and families on Vancouver Island.

📌 Family Services Program Leadership Director (Victoria)
🏢 Children's Health Foundation Vancouver Island
📍 Victoria