Shape Salesforce product launches through licensing, entitlement design, and pricing operations in a hybrid role with three office days weekly. Your decisions connect packaging to customer provisioning. As a Product Operations Manager, you will define licensing models for recent offers and guide launch sign-off. You will partner with Pricing Strategy, Product Management, Engineering, Finance, and Sales Operations. Your work will influence provisioning-system roadmaps, commercial workflows, and product experiences across customers, sellers, and operators. Key Responsibilities:

Own licensing and entitlement design for new product launches Map SKUs, products, licenses, entitlements, and features accurately Define limits, provisioning, overage handling, and trial conversion Build governance, standards,



playbooks, and launch documentation Assess customer, seller, operator, financial, and operational impacts Requirements:

Seven-plus years in product, engineering, operations, IT, or similar Two-plus years leading technical cross-functional programs Experience with B2B SaaS licensing or product development lifecycles Ability to read, write, and troubleshoot XML Experience using SOQL, SQL, AI tools, and source control Bring systems thinking, technical fluency, and licensing expertise to Salesforce product operations and reliable launch execution.

📌 Product Licensing Operations Manager (Toronto)
🏢 Salesforce Partner Canada
📍 Toronto