03 Nov
|
Mercury
|
Winnipeg
Mercury is seeking a seasoned strategic program manager to shape the future of its customer experience delivery in Canada. You will guide high-impact transitions, leveraging data to recommend where work should live and how to scale through incubation, Core Support, or external partners. You’ll lead end-to-end transitions, partnering with Workforce Management, Enablement, QA, Support, and other teams to ensure capacity, training, and readiness.
📌 Senior Service Delivery (Winnipeg)
🏢 Mercury
📍 Winnipeg