Lead client growth at William Thomas Digital through strategic partnerships, revenue ownership, and personalized customer experiences. This hands-on role shapes measurable outcomes. As an Account Director, you will lead key relationships and guide senior stakeholders through complex decisions. You will combine CRM, personalization, marketing automation, and data-driven marketing expertise. The work spans roadmap planning, execution, forecasting, and account development. You will partner with strategists, creatives, technologists, and data specialists to deliver integrated solutions. Key Responsibilities:

Lead senior relationships across one or more top client accounts Build partnerships by understanding client goals, businesses, and customers Own revenue, margin, pipeline, and forecasting for accounts Identify opportunities and shape scopes, proposals,



and business cases Translate client goals into transparent cross-functional delivery plans Requirements:

Seven to ten years in client-facing agency or consulting roles Proven success growing accounts and delivering measurable client impact Experience leading cross-functional teams and complex, high-visibility work Strong CRM, personalization, automation, and data-driven marketing understanding Commercial mindset covering revenue, margins, forecasting, and opportunities Bring client leadership, commercial judgment, and CRM expertise to grow accounts and deliver personalized experiences at William Thomas Digital.

📌 Account Director Client Growth (Toronto)
🏢 Aurum
📍 Toronto