Remote customer service work centers on perks enrollment, client calls, and product knowledge while assisting existing and prospective clients.

This full-time customer service position supports multiple clients throughout each day. You will provide outstanding service, respond to coverage requests, and explain individualized policies using the Needs Analysis system. The work requires learning current products, services, and policies from management teams.

Key Responsibilities:

- Distribute benefit enrollment materials to eligible clients
- Determine client eligibility for benefit enrollment
- Dispatch incoming customer phone calls
- Accept customer calls and return customer communications
- Respond to coverage requests while representing client interests

Requirements:

- Availability for full-time work
- Ability to work 100% from home
- Enthusiasm when assisting existing and prospective clients
- Self-driven approach to customer service responsibilities
- Commitment to learning products, services, and policies

Provide remote client assistance through benefits enrollment, coverage guidance, policy explanations, and knowledgeable customer service.

📌 Remote Benefits Customer Service Representative (Montreal)
🏢 Spade Recruiting
📍 Montreal