Support VC3’s Network Operations Center part time by monitoring alerts, investigating issues, and helping maintain network and system uptime remotely.

As a NOC Analyst I, you will monitor performance, respond to notifications, and troubleshoot incidents within VC3’s Infrastructure and Security department. The entry-level role includes basic deployments, ticket accuracy, and collaboration with cross-functional teams. Work occurs Saturday, Sunday, and one versatile weekday shift near 4pm to 1am EST.

Key Responsibilities:

- Monitor alerts and notifications from network monitoring tools
- Troubleshoot issues and escalate incidents when necessary
- Complete basic system and network deployments
- Create and annotate tickets while recording time




- Manage workload and meet service level agreements

Requirements:

- Associate degree or equivalent computer science work experience
- Monitoring tools experience; ConnectWise, OpenDNS, Kaseya VSA, PRTG preferred
- Networking knowledge covering TCP/IP, routing, and switching
- Server and operating system fundamentals including Windows and Linux
- Ability to work independently and collaboratively

Use analytical problem-solving and network monitoring skills to support VC3 alerts, incidents, tickets, and service levels remotely.

📌 Part-Time NOC Monitoring Analyst (Montreal)
🏢 I.T. Right, Inc - A VC3
📍 Montreal