Westbank Animal Care Hospital is looking to add a full time Customer Service Representative (CSR) to our team. Located in the heart of Westbank BC, we are a fast-paced veterinary hospital. We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, skilled workplace where our team can thrive. This position involves supporting our team in various aspects of the hospital including:
• Greeting clients and their pets with a friendly and welcoming demeanor
• Answering phone calls, scheduling appointments, and managing the front desk
• Assisting with billing and processing payments
• Maintaining accurate records and files
• Coordinating communication between clients, veterinarians, and staff
• Keeping the reception area clean and organized The Successful Applicant Will Have




• Previous experience in customer service
• Strong communication and interpersonal skills
• The ability to multitask in a fast-paced environment
• Proficiency in basic computer skills
• Previous experience in a veterinary clinic is preferred but not required
• Must be available for evening and Saturday shifts

We Offer
• Salary ranging from $20-22 per hour depending on experience.
• RRSP matching
• Extended health care
• Health and wellness allowance
• Paid continuing education
• Uniform allowance Please submit resumes to Kirsten.
[email protected]

📌 Client Services Representative (West Kelowna)
🏢 NVA Canada
📍 West Kelowna