Logistics Coordinator / Customer Service $22.00
- $27.00 / Hour

About Us
Superior Power Products Limited is a trusted provider of construction and industrial equipment and services. We pride ourselves on delivering exceptional customer service and maintaining efficient operations. Job Summary We are seeking a dedicated and detail-oriented individual to join our team as a Shipper/Receiver & Customer Service Clerk. This dual-role position is ideal for someone who enjoys working in a fast-paced environment and has robust organizational and communication skills. Responsibilities Shipping & Receiving:
• Coordinate distribution activities, including order picking, shipping & receiving, and materials management to ensure timely delivery and inventory accuracy.
• Manage transportation logistics to optimize freight routes and reduce costs.
• Process incoming shipments and verify contents against purchase orders and packing slips
• Prepare outgoing shipments, ensuring accuracy and proper documentation
• Operate forklifts and other warehouse equipment (certification preferred)
• Support demand planning by analyzing sales trends and inventory levels to forecast future needs accurately.
• Assist with process improvements by identifying bottlenecks in shipping & receiving, order fulfillment, or warehouse operations and implementing effective solutions. Customer Service:
• Greet and assist customers in person, by phone,



and via email
• Process orders and provide product information
• Handle customer inquiries and resolve issues promptly and professionally
• Maintain accurate records of customer interactions and transactions Qualifications
• High school diploma or equivalent
• Familiarity with freight management and transportation logistics is preferred.
• Hands-on experience with warehouse equipment such as forklifts; certification is required.
• Excellent organizational skills with the ability to manage multiple priorities efficiently in a fast-paced setting.
• Strong communication skills for customer service interactions and cross-functional collaboration.
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Experience in Microsoft Office

Job Type
s: Full-time, Permanent

Benefits:
• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• RRSP match
• Vision care Application question(s):
• describe how you ensure a positive and professional customer experience

Experience:
• Customer service: 1 year (required)
• Forklift: 1 year (required)
• Inventory control: 1 year (required) Language:
• English (required) Licence/Certification:
• Forklift Licence (required)

📌 Logistics - Shipper / Receiver & Customer Service (Mount Uniacke)
🏢 Superior Power Products
📍 Mount Uniacke