Key Responsibilities

Advisory Support

- The Advisor works closely with department leaders on the implementation of T&C; priorities and programs including performance, compensation, and talent management.

- Supports and guides departments on Team Member relations and partnering with the Manger T&C; on complex issues.

- Develop and facilitate training sessions on Team & Culture policies, procedures and systems.

- Contribute to the development and revision HR policies and procedures to maintain compliance and organizational alignment.

- Support HR programs such as employee engagement, wellness and training initiatives.

- Advise leaders on coaching strategies and recommend appropriate action on discipline or termination.

- Contribute to organization-wide initiatives and special projects as assigned by the Manager, T&C; (volunteer & uniform programs etc)

Recruitment and Onboarding

- Lead full-cycle recruitment, ensuring hiring aligns with organizational culture and staffing plans.

- Develop seasonal team member rehire processes to optimize return rates and retention.

- Build community partnerships that raise recruitment visibility and strengthen WinSport's employer brand.

- Develop engaging job postings and advertisements that attract quality candidates.

- Review and oversee requisition approvals in line with organizational budgets and staffing plans.

- Maintain recruitment databases, including job postings, cost tracking and applicant information, and UKG data accuracy after peak hiring periods.

- Coach leaders through the interview, selection and offer process.

- Conduct reference checks, verify credentials, and confirm that onboarding documentation is complete and accurate.

- Deliver a welcoming and well-organized onboarding experience for new and returning team members.

- Stay current on HRIS and UKG capabilities through ongoing training and system review, so the tools are used well and efficiently.

Qualifications

Education

- Post-secondary education in Human Resources, Business or a related field.





Experience

- 3 to 5 years of progressive experience in a human resource advisory or generalist role.

Skills and Knowledge

- Solid understanding of employment legislation and regulatory requirements.

- Proven ability to coach and support leaders on performance and employee relations matters.

- Strong written and verbal communication skills.

- Experience delivering group training or facilitating sessions.

- Experience with UKG HRIS preferred.

Assets

- CHRP or equivalent designation.

WinSport Behaviour Expectations

- Collaboration

- Aligns daily work to shared team and partner goals.

- Addresses breakdowns early, including with external partners.

- Reinforces shared accountability for results.

- Safety

- Sets clear safety expectations on shift.

- Addresses unsafe conditions or behaviours immediately.

- Encourages early reporting without blame.

- Integrity

- Sets transparent expectations and follows through consistently.

- Addresses issues early and constructively.

- Applies standards fairly and consistently.

- Sustainability

- Sets and meets clear priorities using available data and operational metrics.

- Addresses inefficiencies and distractions early.

- Adjusts plans to keep teams focused on outcomes.

- Inspiration

- Models standout guest interactions and sets expectations for service and experience.

- Recognizes team members who elevate guest experience.

- Uses guest feedback to improve programs and daily operations.

- Belonging

- Creates inclusive team environments where people feel heard and valued.

- Addresses friction, tension, or exclusion early and respectfully.

- Encourages open, transparent communication.

Working Conditions & Physical Demands:

- Fast-paced work environment, with multiple priorities and deadlines.

- Combination of sitting, standing, and walking throughout the day.

- Occasional evening or weekend work may be required, depending on recruitment events or urgent staffing needs.

- Regular use of office equipment such as computers, telephones, printers, scanners, and photocopiers.

📌 Advisor Team & Culture (Maternity Leave Coverage up to 18 months) (Calgary)
🏢 Winsport
📍 Calgary