Sinai Health is looking for a Program Assistant, Psychiatry at Mount Sinai Hospital.

In This Role You Will

- Provide day to day administration of outpatient psychiatry services, including the scheduling of appointments, patient registration and frequent interactions with patients both in person and over the phone
- Review telephone, faxes, surface mail and email messages including charting and physician notification
- Communicate and share clinical information to physicians and allied health team members respecting patient confidentiality and privacy, including retrieval of release of information documents, as necessary
- Function in a front line, patient and staff facing public relations role, providing timely, friendly and informative support to patients, staff and learners
- Coordinate and maintain clinic schedules to support effective functioning of clinic and patient flow
- Provide liaison for logistical preparation of clinical team meetings, teleconferences, video conferences, webinars and other events required within the mandate of an academic health sciences centre
- Collect and collate clinic statistics and demographic data on patients and clinic flow
- Work collaboratively with and provides back up support to other clinical and administrative areas in the Department when required
- Ensure clinical charts are maintained, as required
- Perform other duties consistent with the job classification as required

Job Requirements

Mandatory





- Successful completion of a college diploma preferably in the field of Medical Office or Business Administration from an accredited educational institution
- 5 years of experience in an academic and/or healthcare setting

Skills and Knowledge

- Proficiency with Microsoft (Word, Excel, PowerPoint, Access and Outlook)
- Friendly professional customer focused attitude
- Demonstrated ability to work independently in a self-directed manner, meet concurrent deadlines, organize time and priorities, and manage multiple priorities
- Flexibility in working with an inter-professional team of health professionals and learners located in different physical environments.
- Strong work ethic accompanied by a positive, client-focused attitude
- Ability to make decisions, exercise good judgment, discretion and initiative in dealing with confidential information and/or in responding to enquiries
- Solid oral and written communication skills
- Demonstrated ability to empathize with patients/clients
- Interest and familiarity in the field of mental health is an asset
- Proven planning, organizational, and coordination skills
- Demonstrated satisfactory work performance and attendance history

This is a Temporary contract for up to 6 months.

Job Type: Temporary Full Time

Hours (subject to change): 37.5 hours per week

Vacancy Type: New/Replacement Vacancy

Vacancies: 1

Employee Group: Non-Union

📌 Program Assistant, Psychiatry (Toronto)
🏢 Mount Sinai Hospital (Toronto), Sinai Health
📍 Toronto