Emergency communications expertise meets public service at the City of Windsor, operating multi-line systems during shift-based emergency response. Transparent communication matters.

As an Emergency Communications Operator with Windsor Fire & Rescue Services, you will process fire service responses to emergency and non-emergency calls. The work involves organizing information, supporting responding crews, maintaining incident records, and monitoring scenes. You will use Microsoft Office, communicate with agencies, and prioritize emergency responses.

Key Responsibilities:

- Answer and process emergency and non-emergency calls
- Operate multi-line telephone systems during incidents
- Relay accurate incident, access, route, and cross-street information




- Maintain records and monitor emergency incidents
- Perform clerical duties and augment training

Requirements:

- Ontario Secondary School Diploma or Ministry equivalency
- Microsoft Office operating knowledge, including Windows and Word
- Minimum typing proficiency of 30 words per minute
- Effective written and verbal communication skills
- Ability to prioritize emergency responses and handle callers

Support Windsor Fire & Rescue Services through emergency call processing, accurate information, incident monitoring, and dependable radio communication.

📌 Emergency Communications Operator Windsor
🏢 City of Windsor
📍 Windsor