Support individuals on conditional release as a Residential Support Worker, using case management, crisis intervention, and clear communication.

The Salvation Army seeks a Residential Support Worker providing skilled care to residents from Federal Correctional Institutions. You will complete intake assessments, track residents, maintain records, and communicate with facility staff and the Parole Office. The work includes house checks, itinerary verification, resident files, and participation in case-management activities.

Key Responsibilities:

- Participate in case-management meetings and complete required assessments
- Prepare case notes and maintain organized resident files
- Conduct house checks and record resident safety information
- Verify itineraries, call-ins,



and daily resident updates
- Maintain accurate logs, shift-change information, and visitor records

Requirements:

- Community college certificate in Human Services, Corrections, or equivalent
- Experience working in a correctional setting
- Effective verbal and written communication skills
- Conflict resolution, problem-solving, and crisis intervention abilities
- First Aid/CPR certification and basic computer skills

Bring correctional experience, compassionate support, and organized case management to residents served by The Salvation Army.

📌 Correctional Residential Support Worker (Toronto)
🏢 The Salvation Army in Canada
📍 Toronto