Customer service and digital banking define this Customer Experience Associate position with Scotiabank in London, Ontario. Flexible scheduling is available.

As part of Scotiabank's Canadian Banking Branch network, you will support customers throughout their banking journey. The role centers on relationship building, transaction processing, simple sales, and mobile banking guidance. You will also uncover needs, explain concepts clearly, and contribute in a target-based, team-oriented environment.

Key Responsibilities:

- Discover customer needs through proactive listening and conversation
- Process day-to-day banking transactions accurately
- Build long-standing customer relationships through exceptional service
- Identify and fulfill simple sales opportunities




- Introduce mobile banking applications and digital options

Requirements:

- Proven customer service skills through work or community involvement
- Ability to assist customers professionally, efficiently, and warmly
- Availability to work a flexible schedule
- Comfort with straightforward sales situations
- Strong technical skills supporting digital banking options

Bring customer service, relationship-building, and digital banking skills to Scotiabank's London branch as a Customer Experience Associate.

📌 Customer Experience Associate London
🏢 Scotiabank
📍 London