Lead customer communication for truck service in Regina, applying listening, fact-finding, and relationship-building skills throughout each repair.

Maxim Truck and Trailer is seeking a Service Coordinator to become customers' first point of contact. You will understand concerns, communicate repair progress, and help deliver a seamless experience from unit arrival to collection. Success depends on detail, sound decisions, and customer-focused follow-through.

Key Responsibilities:

- Welcome customers and conduct detailed service interviews
- Understand repair concerns and determine service requirements
- Keep customers informed throughout the repair process
- Review and close retail work orders accurately
- Complete unit pick-up and delivery coordination

Requirements:

- Proven front-line customer service experience
- One to two years' medium or heavy-duty truck experience
- Automotive or related industry experience also considered
- Ability to build positive customer and vendor relationships
- Solid analytical, numerical, and fact-finding abilities

Use customer insight, technical awareness, and accurate service coordination to support positive repair experiences at Maxim Truck and Trailer.

📌 Truck Service Advisor Customer Experience (Regina)
🏢 Maxim Truck & Trailer
📍 Regina