Deliver exceptional customer service at Connect Hearing in Sault Ste. Marie, supporting clients in person, by phone, and through email. This clinic role follows Monday to Friday business hours.

As a Customer Care Representative, you will support Hearing Care Professionals and report to the Regional Clinic Manager. The work combines appointment scheduling, file organization, client account management, insurance billing, and relationship building. Training is provided for cleanings and minor in-clinic device repairs.

Key Responsibilities:

- Provide customer service in person, by phone, and email
- Schedule appointments for Hearing Care Professionals
- Organize clinic files and maintain client accounts
- Coordinate successful third-party billing with insurance companies
- Assist with cleanings and minor device repairs

Requirements:
- Robust communication and customer service skills
- Experience or interest in reconciling accounts receivable
- Alignment with helping others
- Availability to travel to other clinics
- Can-Do attitude and willingness to learn

Bring customer service, account coordination, and willingness to learn to Connect Hearing’s Sault Ste. Marie clinic team.

J-18808-Ljbffr

📌 Customer Care Representative Sault Ste Marie (Sault Ste. Marie)
🏢 Sonova Group
📍 Sault Ste. Marie