Join Mizo as an Applied AI Engineer, crucial in designing and deploying agentic AI systems. Oversee the transition from prototypes to production, ensuring reliability and efficiency for customer interactions. Mizo seeks an Applied AI Engineer to build and operate advanced AI agents for Managed Service Providers.
Your deep understanding of LLM engineering and production systems will drive how these agents tackle tasks like ticket triage or client communication. This role emphasizes autonomous reliability, requiring a proactive approach in problem-solving and system improvements. Key Responsibilities:
- Design and build production-ready agentic systems
- Ensure end-to-end reliability, debugging issues promptly
- Create evaluation suites and safety measures for agents
- Optimize performance based on data and user feedback
- Integrate agents with MSP tools and APIs Requirements:
- 5+ years of software engineering experience
- Proven ability in shipping LLM-based features
- Solid knowledge of agent design and orchestration
- Proficient in TypeScript/Python and web architecture
- Thrives in ambiguity and rapid iteration Drive impactful AI solutions and own the systems that shape Mizo's service desk innovations.
📌 Applied AI Engineer at Mizo (Montreal)
🏢 Mizo
📍 Montreal