Drive exceptional customer service and operational excellence as a B2B Financial Planner at Mark’s. Lead your team with coaching while enhancing the omni-channel experience for clients. In this leadership role, you will oversee the B2B Commercial Business function, ensuring effective order management and fulfillment.

Your coaching skills will empower your team to meet service model standards, fostering a culture of accountability. You'll also engage in operations management, ensuring compliance with policies while maintaining an efficient workflow. Key Responsibilities:

- Lead the B2B team in service model delivery
- Ensure timely order entry and customer fulfillment
- Manage inventory movement to enhance salesfloor experience
- Conduct Shift Starter meetings for team alignment
- Oversee compliance with corporate policies and standards Requirements:
- 3-5 years of retail management experience
- Robust coaching and mentoring skills
- Exceptional communication and organizational skills
- Ability to develop operational action plans
- High energy and desire for success Contribute to Mark’s success by delivering outstanding customer experiences and operational leadership.

📌 B Financial Planner at Mark’s (Owen Sound)
🏢 Toronto-Dominion Bank
📍 Owen Sound