Elevate your career in customer service with a leading pipe supply company in Laval. We are seeking a Bilingual Customer Service Representative ready to thrive on-site and enhance client interactions. This full-time role is crucial for delivering exceptional service to our diverse clientele.
The ideal candidate will be bilingual in French and English, possess strong problem-solving skills, and play a vital role in our expanding team. You will ensure seamless communication, handling inquiries and orders professionally. Key Responsibilities:
- Answer customer inquiries via phone and email
- Process orders and manage returns or cancellations
- Resolve service issues through effective troubleshooting
- Maintain accurate records of client interactions
- Collaborate with teams to enhance service delivery Requirements:
- Bilingual fluency in French and English
- Proven experience in customer service
- Proficiency in CRM and office software
- Robust problem-solving abilities
- Ability to adapt in a fast-paced setting Become a vital part of our Laval team and contribute to our customer relationship success.
📌 Bilingual Customer Service Representative Laval (Edmonton)
🏢 Rogers
📍 Edmonton
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