Want to join a Canadian leader? Love to work with experienced professionals? Eager to make a valued contribution with talented colleagues? Sounds like youu2019re ready for a job at TRSB, Canadau2019s number one translation provider.

Your Daily Routine

- Assess Innovation Proposals: Evaluate and prioritize business and operational innovation requests, ensuring they address real challenges and deliver measurable benefits.
- Define Business Problems: Work closely with stakeholders to identify pain points, define problem statements, and determine the target audience for each solution.
- Requirement Gathering & Documentation: Document detailed business requirements, functional specifications, and user stories to guide development teams.
- Business Case Development: Conduct cost-benefit analyses and ROI projections to justify investments, ensuring all initiatives align with strategic goals and budgetary constraints.
- Process Analysis & Optimization: Create detailed maps of current localization workflows, identify inefficiencies, and recommend AI-driven improvements.
- Collaboration with Stakeholders: As part of the Product team, work cross-functionally with Operations, Engineering, and DevOPS teams to ensure alignment and feasibility of proposed solutions.
- User Story & Acceptance Criteria Writing: Develop clear user stories and acceptance criteria to enable technical teams to deliver functional solutions.
- Pilot & Rollout Support: Support the implementation, testing, and adoption of new AI-driven workflows within localization operations.
- Measure Impact: Define success criteria and track key performance indicators (KPIs) to measure the effectiveness of implemented solutions.

You Will Need

- Experience in Localization & AI: 3+ years of experience in the localization industry, preferably with a language service provider/translation company, working with AI translation workflows, machine translation, and TMS platforms.
- Technical Understanding: Strong grasp of localization technologies,



AI-driven translation solutions, and workflow automation.
- Business Analysis Expertise: Proven experience in business analysis, writing functional requirements, and translating business needs into actionable solutions.
- User Story Development: Ability to write clear, concise user stories and acceptance criteria for engineering teams.
- Process Mapping & Optimization: Experience in process improvement, workflow design, and change management.
- User Journey Mapping: Experience in user journey mapping, identifying pain points and flagging opportunities for improvements.
- Collaboration & Change Management: Strong stakeholder management skills with the ability to drive consensus, manage expectations during technical transitions, and facilitate the adoption of new workflows.
- Analytical & Problem-Solving Skills: Ability to analyze complex business problems and propose structured, data-driven solutions.
- Financial Acumen: Proficiency in modeling ROI and conducting cost-benefit analyses to validate the commercial viability of technical investments.

This Position May Be Ideal For You If You

- Have a bacheloru2019s degree in business administration, information systems management, business intelligence or an equivalent;
- Have experience with TMS platforms (e.g., XTM, memoQ, Phrase, Smartling, or similar);
- Are familiar with AI/NLP technologies applied to localization;
- Have exposure to Agile/Scrum methodologies and tools like Jira or Asana;
- Are able to understand and document logic for API integrations and basic automation scripting (no coding required, but must be able to communicate requirements to Engineering);
- Are proficient in English and French, both spoken and written (bilingualism is required to interact with our largely English-speaking clientele).

We value our teams and offer working conditions to match:

- Competitive salary
- Comprehensive group insurance
- Group RRSP
- Flexible work arrangements
- Fitness benefit
- Payment of dues to your skilled order
- Referral program
- Public transit credit
- Paid vacation on your birthday

📌 Business Analyst u2013 AI & Localization Workflows (Montreal)
🏢 Localization Academy
📍 Montreal