Job Posting: This position is for a team member for the East Coast Mobile Medical (ECMM) Booking Team. The CallAttendant will interact with many of the front-line staff in the same and other teams including MROAs, Client Care, andCollection Site Services.

Permanent

Full-Time (advantages eligible) Shift: Monday to Friday, 8:00 am to 4:30 pm (40 hours per week); Customer Care 100% On-site Enjoy a regular weekday shift you can count on. Action web / email booking requests promptly.

- Ensure all proper documentation is sent to collection location, including occupational testing documents. Provide excellent Customer service and Professionalism - Communicate with clients, leadership and peers via both phone and email respectfully, politely andprofessionally - Responsible for maintaining the accuracy of all bookings to ensure that all proper protocols are observedand followed.
- Reliable attendance and prompt arrival to scheduled shifts. Depending on work location / business line,



perform in house/onsite Drug & Alcohol Testing and / or participate in on call testing rotation as required High School diploma Must be flexible to meet operational requirements as the hours and weekend work vary to accommodate clients across all time zones. Bilingualism is an asset. Excellent organizational, planning, and prioritizing skills. Computer/Data Entry knowledge Excellent oral and written communication skills including a good command of the English language as well as good spelling ability. Must work effectively and professionally under minimal supervision and exercise good judgment. In-office work environment We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the ECMM hiring process.

📌 Call Attendant (Admiral Rock)
🏢 ECMM
📍 Admiral Rock