Make banking personal at ATB as a Client Relations Representative in Calgary. You'll build relationships and provide tailored banking services to clients.
ATB Financial is looking for a Client Service Representative dedicated to helping clients feel valued and understood. Your role will involve engaging with clients to assess their financial needs, promoting digital tools, and ensuring a positive experience for everyone. A collaborative team approach is essential for overcoming challenges and supporting seamless operations.
Key Responsibilities
- Engage clients to uncover their financial goals
- Promote and educate clients on digital banking solutions
- Work with teams to address and resolve client issues
- Accurately process transactions while following best practices
- Contribute positively to team discussions and meetings
Requirements:
- Adaptable with solid interpersonal skills
- High school graduate; additional business courses beneficial
- Customer service or sales experience is essential
- Familiarity with personal lending services an asset
- Prior experience in banking preferred
Contribute to a caring and high-performance culture at ATB in Calgary.