Job Overview

Join our dynamic healthcare team as a Clinic Receptionist, where you'll be the friendly face and organized voice that keeps our clinic running smoothly. In this vital role, you'll manage patient interactions, coordinate appointments, and ensure seamless communication between patients and medical professionals. Your energetic approach will help create a welcoming environment, making every patient feel valued and cared for from the moment they walk through the door.

This paid position offers an exciting opportunity to develop your administrative skills within a fast-paced medical setting.

Duties

- Greet patients warmly and assist them with check-in and check-out procedures
- Schedule, confirm, and reschedule patient appointments using JaneApp
- Answer the phone and call patients for making follow up appointments
- Manage patient records accurately, ensuring confidentiality and compliance with privacy regulations
- Assist practitioners as needed, such as cleaning the rooms in between appointments
- Handle direct billing inquiries and process payments efficiently at the front desk
- Maintain a clean,



organized reception area that reflects professionalism and care
- Create promotional flyers on Canva when needed

Requirements

- Prior experience as a receptionist or in a medical office setting is highly preferred
- Excellent organizational skills with attention to detail in managing schedules and records
- Strong problem solving skills, team player, and fast learner
- Demonstrated ability to provide exceptional customer service in a fast-paced setting
- Office experience in administrative roles, including handling front desk responsibilities and managing office supplies
- Mandarin or Cantonese is an asset

This role is perfect for motivated individuals eager to contribute to a compassionate healthcare environment while honing their administrative expertise. If you thrive on helping others and enjoy working in an energetic team, we want to hear from you! Pay: $18.25-$22.00 per hour

Expected hours: No more than 30.0 per week

Advantages

- Flexible schedule
- On-site parking

Work Location: In person

📌 Clinic Receptionist (Vancouver)
🏢 Q.ZEN ACUPUNCTURE AND HOLISTIC CLINIC
📍 Vancouver