Job Summary

Join our dynamic team as a Counter Staff member, where you will be the friendly face and efficient operator at our service counters. Your energetic approach and attention to detail will ensure customers receive exceptional service, food is prepared accurately and promptly, and the overall experience exceeds expectations. This role offers an exciting opportunity to be part of a vibrant food service environment, helping to create memorable moments for every guest.

Responsibilities

- Greet customers warmly and assist them with their orders at the counter, ensuring a positive experience from start to finish
- Prepare and assemble food items according to established recipes and safety standards, maintaining high quality and presentation
- Operate POS systems, including Micros POS, to process transactions accurately and efficiently
- Handle cash, credit card payments, and perform cash handling duties with precision and accountability
- Maintain cleanliness and sanitation of work areas, adhering to food safety regulations and proper food handling procedures
- Upsell menu items to enhance customer satisfaction and increase sales opportunities




- Manage time effectively during busy periods to ensure quick service without compromising quality or safety

Experience

- Previous food service experience or restaurant background preferred, demonstrating familiarity with fast-paced environments
- Hands-on experience with POS systems, especially Micros POS or similar platforms
- Knowledge of food preparation techniques, sanitation standards, and food safety protocols
- Strong customer service skills with a friendly, professional demeanor
- Ability to perform basic math calculations for transactions and inventory management
- Experience in cashiering or cash handling roles within the food industry is highly advantageous
- Kitchen experience or familiarity with food industry operations will support success in this role

Join us as a Counter Staff member and become an essential part of delivering outstanding service while developing valuable skills in the vibrant world of food service! Pay: $18.25-$19.00 per hour

Expected hours: 24.0 – 40.0 per week

Benefits

- Flexible schedule
- In office parking
- Store discount

Work Location: In person

📌 Counter Staff (Victoria)
🏢 Dairy Queen
📍 Victoria