Customer Experience Lead - Banking & Branch Ops (Toronto)

14 Oct

Scotiabank

Toronto

14 Oct

Scotiabank

Toronto

Scotiabank is seeking a Customer Experience Lead for the Lawrence & Bathurst area in Toronto, ON (26.25 hours/week). The role manages Customer Experience Associates and supports the branch in delivering exceptional service.

You will act as Officer in Charge as needed and drive improvements in customer experience. Ideal candidates bring solid leadership, prior team management experience, and familiarity with digital/self-service banking options.

📌 Customer Experience Lead - Banking & Branch Ops (Toronto)
🏢 Scotiabank
📍 Toronto

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