Drive success for SMB and enterprise clients as a Customer Onboarding Manager at Bucketlist Rewards. Optimize client experiences from kickoff to launch in a fully remote environment.

Join Bucketlist

Rewards' dynamic Customer Success team as an experienced Customer Onboarding Manager. In this pivotal role, you will oversee the entire onboarding journey for clients, ensuring engaging and valuable implementations. Your expertise in managing multiple projects will shine as you guide clients through platform configuration and launch planning. Key Responsibilities:

- Own end-to-end onboarding for diverse client segments
- Manage concurrent implementations with strong organization
- Lead kickoff meetings and training sessions confidently
- Guide clients in platform use and best practices
- Ensure clear documentation for smooth handoffs post-launch Requirements:
- 3+ years in customer onboarding or success for B2B SaaS
- Proven ability to handle complex multi-stakeholder projects
- Excellent communication skills for client interactions
- Solid understanding of SaaS platforms and integrations
- Bachelor's degree in relevant field preferred Shape the future of client onboarding and drive long-term success at Bucketlist Rewards.

📌 Customer Onboarding Manager at Bucketlist Rewards (Vancouver)
🏢 Bucketlist Rewards and Recognition
📍 Vancouver