Job Overview

We are an established dental practice in a new dental facility seeking a permanent, full-time office administrator who is enthusiastic and driven, to join our vibrant team. Applicants must be available weekdays, as well as some evenings and weekends. Among completing daily administrative tasks to ensure the smooth operation of the dental office.

The ideal candidate will fulfill the crucial role of liaison between the dentist and patient; responsible for explaining and presenting treatment plans, making financial arrangements and boosting overall case acceptance. This position does require strong communication and customer service skills to ensure a positive experience for all patients. A vast knowledge and understanding of dental procedures and terminology is a must.

Competitive wages and extended health perks are provided among other team incentives.

Responsibilities

- Greet and assist patients, creating a welcoming atmosphere for all.
- Answer phones and effectively communicate with patients regarding their appointments, treatment plans, and address any inquiries they may have.
- Guide patients through complex procedures, by educating them about and explaining dental procedures
- Help remove financial barriers, by developing payment options and working with insurances




- Build a positive rapport with patients by making them feel comfortable and confident that you understand their concerns and answer their questions
- Manage the schedule by coordinating appointment

Experience

- Time management skills, are a must to effectively manage each patient case
- Excellent organizational skills and attention to detail are essential for success in this role.
- Must possess intricate knowledge and understanding of dental procedures
- Have exceptional communication skills to proficiently explain dental procedures to patients of all backgrounds and levels of understanding
- Must be empathetic and sympathetic to patients’ conditions and demonstrate an earnest desire to help

If you are passionate and enthusiastic and want to have a positive impact on helping others gain confidence in their smile we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent

Pay: $24.00-$28.00 per hour

Benefits

- Dental care
- Extended health care
- On-site parking

Application question(s):
- Do you have any experience working in the dental field? If so, what role were you in?

Experience:
- customer service: 2 years (required)
- dental: 2 years (required)

Work Location: In person

📌 Dental Office Administrator (Mississauga)
🏢 Dunwin - Erinwood Dental
📍 Mississauga