Lead impactful ERP implementations at Sparkrock as Director of Professional Services. Shape delivery for social benefit organizations while managing a $3-5M client portfolio in this fully remote role. As Director, you will oversee P&L; and delivery performance for a diverse team.

It’s crucial to develop strategies that meet client needs and ensure profitability without rigid methodologies. You'll engage with key customers and shape outcomes that contribute positively to social causes while driving process improvements across projects. Key Responsibilities:

- Own P&L; and performance for a $3-5M client portfolio
- Oversee ERP/SaaS delivery quality across projects
- Lead and mentor a Professional Services team
- Act as senior escalation point for key customer relationships
- Identify financial risks and implement mitigation plans Requirements:
- Bachelor’s degree in Business, IT, or related discipline
- 10-15 years in professional services or project management
- 3-5 years in senior leadership roles
- Proven success managing P&L; for projects
- Robust relationship management with customers Take charge of delivery excellence and client success at Sparkrock while supporting meaningful social impact.

📌 Director of Professional Services at Sparkrock (Vancouver)
🏢 life works
📍 Vancouver